Personal Data Protection Law

Protection of Personal Data

As Gaziantep Private Vita Line Medical Center, we attach great importance to the security of your personal data. The legal entity title of our hospital is Gaziantep Özel Vita Line Tıp MerkeziSağlık Hizmetleri A.Ş. dir.

We keep all kinds of personal data shared by our patients in a way to take care of patient privacy and to take all necessary technical and administrative measures to ensure the appropriate level of security for your personal data.

This Information on the Protection of Personal Data explains our personal data protection and processing policy and how we collect, transfer, use and protect your personal data during the services.

Personal Data Collected by the Hospital
We collect various information from our patients within the framework of the health services we provide. The aforementioned information is collected under all circumstances in accordance with the data processing principles and conditions contained in the Personal Data Protection Law No.6698 (“KVKK”). The information we collect from you for the purposes described in Section 2 below may include:

– Your name and your surname,
– T.C. your identity information, passport number,
Your place and date of birth,
– Your gender,
– Your address,
– Your telephone number,
– E-Mail Address,
– Your patient protocol number unique to you by the hospital,
– Your financial data such as payment and billing information,
– Your private health insurance or Social Security Institution data,
– Your biometric data within the scope of services financed by the Social Security Institution,
– Your health data including but not limited to your laboratory results, test results, examination data, check-up information, prescription information,
– If you contact us, your voice recording,
– Your closed circuit camera system image recording during your visit to our hospitals,
– If you use the parking lot / valet service, give your vehicle license plate,
– Your health data and identity information you share when you use the online services on our Ozelakademi.com.tr website,
– Other data you share when you reach us via e-mail, call center or other channels.

2. Purposes of Processing Your Personal Data

The personal data we collect within the scope of the services you receive from us are processed for various purposes, including:

a. To fulfill our legal obligations in the Basic Law on Health Services No.3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and Affiliated Institutions, the Regulation on Private Hospitals, the Regulation on the Processing of Personal Health Data and Ensuring the Privacy, and other relevant regulations;
b) Protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing;
c. Providing you with information about your appointment in case of appointment;
d. Planning and managing the internal functioning of our hospital,
e. Analyzing to improve our services;
f.Invoicing;
verification of your identity;
h. Verification of your relationship with contracted institutions;
i. Responding to the requests of the Ministry of Health and other public institutions and organizations in accordance with the applicable legislation;
j. Responding to your questions or complaints regarding our services;
k. Analyzing your use of healthcare services in order to improve our services;
l. To comply with the internal policies and principles of our hospital;
Measuring patient satisfaction and increasing patient satisfaction after you receive health services;
n.Contact you for information about our services;
o. Drug or medical device supply.

However, your personal data will not be used for commercial purposes in any way, except for the activities listed above and the situations required by the relevant legislation.

3. Persons and Organizations to Which Your Personal Data Can Be Transferred
By ensuring that all kinds of technical and administrative measures are taken to ensure the appropriate level of security in accordance with the KVKK and the relevant health legislation, your personal data are in line with the purposes stated in Section 2 above; Institutions or organizations permitted by the Basic Law on Health Services No.3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Institutions, the Regulation on Private Hospitals, the Regulation on Processing and Ensuring the Privacy of Personal Health Data and other relevant legislation; private insurance companies; our direct / indirect domestic / foreign shareholders, subsidiaries and / or affiliates; auditors; consultants; work partners; We can transfer it to domestic / foreign organizations and other third parties that we contractually serve, cooperate with to carry out our activities.

4. Method and Legal Reason of Personal Data Collection

Your personal data is collected in all kinds of verbal, written or electronic media, within the scope of the purposes stated above and in order to fulfill the contractual and legal obligations of our hospital.

5. Your Rights Regarding Your Personal Data
To the extent that your personal data is processed by our hospital in the capacity of data controller, by filling in the “KVKK Access / Information Request Form” below and delivering it to the hospital address by hand or by sending it via a notary public, in accordance with Article 11 of the KVKK;

a) To learn whether any of your personal data is processed;
b) To request information regarding the processing activities of your personal data;
c) Learning the purposes of processing your personal data;
d) To learn about personal data in case of being transferred to third parties in the country or abroad;
e) To request correction of personal data in case of incomplete or incorrect processing;
f) To request the deletion or destruction of personal data in the event that the reasons requiring the processing of personal data are eliminated or our hospital does not have a legal basis or legitimate interest to process such data;
g) To object to unfavorable consequences that may arise as a result of the processing of personal data through automated systems and;
h) If you suffer damage due to unlawful processing of your personal data, you have the right to demand compensation for this damage.

Depending on the nature of the request, our hospital will complete the request as soon as possible and free of charge within thirty days at the latest. However, if the transaction requires an additional cost, our hospital will charge the tariff determined by the Personal Data Protection Board.

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